.svg){kind=small}
Frequently Asked Questions
FAQs from Patients
No, a parent or guardian should always be the primary account holder for memberships with minor children.
Even though most patients can use FSA/HSA plans to pay for chiropractic care, those plans typically do not allow reimbursements for PCD’s membership fee. Please avoid using these cards to pay for PCD plans.
PCD is NOT insurance. PCD is a network that connects underinsured patients to providers who honor preferred pricing to members. PCD fees are void in conjunction with third-party payers. PCD fees can only be applied to non-covered services. You cannot file insurance claims on services rendered at the PCD rate.
No, this can cause duplicate billing even on older accounts because sometimes we do promotions for expired patient accounts, and this could become confusing. Instead, go to the Plan Member login screen and click on "Patient Recovery" to go through the easy steps to access your original account. If the plan is inactive, you'll be prompted to reinstate the plan with a a renewal payment. You can also call 1(800)239-3552 for assistance.
PCD patient membership begins immediately on the day the patient enrolls and expires on the same day the following year, unless renewed.
Plans include a spouse and children up to the age of 26. At age 27, children roll off of their parent's plan, and need to enroll for their own membership. For special circumstances, please call (800) 239-3552.
Only plans that are purchased as a yearly subscription will automatically renew. The member must choose this option for themselves. Other plan options that do NOT automatically renew are the single purchase options for 1-year, 2-years, or 3-years. To stop an automatic renewal, you must cancel the plan by logging into your Plan Member account. If you wish to continue your PCD membership, and switch to a single-purchase plan, cancel the plan that auto renews at the end of the term, then renew using one of the single-purchase options.
PCD plans cover every single visit with participating providers for the entirety of your annual membership.
Chiropractors fees must line up with state and federal laws, as well as any other third-party contracts. With a PCD contract, chiropractors are able to maintain cash-fee compliance when reducing their rates for underinsured patients. PCD plans are your chiropractor's solution to providing affordable care for all non-covered services.
No. PCD is void in conjunction with third-party payers. Patients must choose if they want to use PCD or insurance, but can't use both together because of different fees for different contracts. You can, however, use PCD for services not covered by a third party, but still submit the covered services to insurance.
Yes! PCD plans travel with patients while on vacation, business trips, or for kids away at college. You can find participating PCD providers online using our Doctor Locator.
Sure, simply login to your PCD plan account at BeWell2.com and update the PCD provider associated with your account.